Information We Collect
To coordinate a transaction we collect information you and your brokerage provide, such as agent and client names, contact details, property and escrow information, executed contracts, disclosures, and commission instructions.
Legal
Privacy Policy
This page is maintained by Diamond TC to explain how we handle information shared with us during transaction coordination. It describes our current practices and is not a legal certification.
How We Use Information
Information is used solely to perform transaction coordination services: preparing and reviewing documents, communicating with escrow, title, lenders, and brokerages, preparing commission disbursement authorizations, and closing out files.
Sharing
We share information only with parties required to complete the transaction — your brokerage, escrow and title companies, lenders, and the transaction platform you designate. We do not sell or rent personal information.
Document Storage & Security
Files are maintained in your designated transaction management platform and in secured Diamond TC systems. Access is limited to team members working your file.
Retention
Transaction records are retained as long as required by your brokerage policy and applicable California recordkeeping requirements, then deleted or returned.
Your Choices
You may request a copy of the information we hold about a file, ask that it be corrected, or request deletion where retention is not otherwise required.
Contact
Questions about this policy can be directed to tc@diamondtc.net or 661-469-3092.